Frequently Asked Questions

Flexi is a WA owned and operated company that has been providing the people of Perth with beautifully functional custom designed cabinetry since 2001.

Nearly everything! Flexi offers a wide range of custom designed wardrobes, home offices & study nooks, kitchens, home theatres & entertainment units, laundries & alfresco kitchens. We’ve also done home bars, wine cellars, linen cupboards, garage storage, bathroom vanities, home libraries, display cabinets and buffet units. If you have an idea for some in-built furniture, we would love to hear it!

Your plans are always helpful in starting the quoting process, but to provide an accurate price, we’ll always take detailed measurements on site. Because every Flexi design is tailored to suit your space, needs, and style preferences, a site visit allows us to consider all the details. This includes materials, finishes, layout, and functionality, so your quote accurately reflects the final product.

Flexi offers a complete design and installation service, guiding you through every step of the process to create a beautifully functional space tailored to your lifestyle. Unlike flat-pack or off-the-shelf solutions, every Flexi design is custom-built to suit your exact needs and space. From the first consultation to final installation, you’re supported by experienced designers who focus on quality, fit, and finish — no filler cabinets, no compromises.

We manufacture our cabinets in our Joondalup factories.

All of our projects are installed by our fully qualified tradespeople, saving you the time and effort of a DIY install.

If you can provide a written quote detailing the inclusions so we can ensure the product is like-for-like, we’ll gladly do our best to match it.

Flexi sources high-quality materials from reputable, industry-recognised manufacturers. All materials used meet strict Australian standards and comply with relevant OH&S guidelines, including those relating to silica safety. We work with trusted suppliers to ensure durability, safety, and design flexibility across every project. If you’d like more detail about our material options or suppliers, just ask your designer during your consultation.

It’s best for Flexi to be the last trade in there so that your new cabinets don’t get damaged. It also means that you won’t have gaps in your paintwork or flooring should the cabinetry ever need to be removed.

Timeframes can vary depending on a range of factors. Your designer will give you an indicative timeline at the time of purchase. Once your order is received, we’ll confirm and provide you with an installation date. If your order includes any special items, this may extend the timeframe slightly — but we’ll keep you informed every step of the way.

Wardrobes, home offices & other small projects are usually installed in one day. Larger areas and kitchens can take a bit longer, but we will discuss this when we call to arrange a suitable installation date.

Yes, we can remove & dispose of your existing wardrobe shelf and rail. Please talk to us if you have any specific queries.

Yes, we can arrange for the existing kitchen or laundry to be removed. Just speak to your designer about it during your consultation.

Yes, we have two conveniently located showrooms in Joondalup and Myaree.

Not in real life! It can be as little as a few days, or it could be 4-6 weeks, depending on your materials choices. If you have a timeframe that you need the renovation completed in, discuss it with your designer during your consultation so we can assist you in selecting the right materials.

We are a finishing trade. That means our installers take great care in ensuring they leave your home in the same condition it was in when they arrived. Any cutting required will be done outside, and drop sheets are always placed on the floors to protect them. If large panels require installing, we ensure to have two people on site to carry them.

Flexi operates according to the Home Building Contracts Act, and all jobs over $7,500 will require a 6.5% deposit, followed by progress payments at various stages of the works. Jobs below $7,500 require a 30% deposit and the balance is paid the day prior to the installation.

Yes, we can assist with finance. Just ask your designer during your consultation.

All our products come with excellent warranty terms. We have a 10-year guarantee on our workmanship, and a lifetime warranty on all moving parts such as drawer runners and hinges. Our contracts detail the manufacturers warranties of individual materials, which vary from 7 years to 15 years.

Our preferred trades partner, Scope Group (WA) Pty Ltd, provides a full project plan and a dedicated project manager. If you instead choose to use your own trades for your project, Flexi will advise you of the dates we’ll be on site.

Flexi is an industry leader in customer service, and we have the proof to back it up. Winning the ‘Excellence in Service’ award at the 2019 HIA Kitchen and Bathroom Awards, the Flexi team’s passion for what we do is evident in the way we treat every client and every job with the upmost care.

We’ve been in business since 2001 and have over 400 years of industry experience amongst our team. Our technical knowledge means that we’re able to provide you with expert advice and design tips, to ensure you get the perfect cabinetry that is not only beautiful, but functional.

Why not see for yourself why a Flexi customer is a customer for life by reading our reviews on our Awards & Reviews page?